// SERVICEM8 + LEADS
ServiceM8 lead management is the step ServiceM8 leaves out: somewhere for an enquiry to live before there is a quote. We fill it with a text. Every call to your business gets a booking link, the customer types their own details, and the form lands in your ServiceM8 Inbox through the API. GoHighLevel handles the follow-up. ServiceM8 keeps booking and running the job.
Updated October 2026 · ServiceM8 Bronze Partner · from $1,800 + GST
// WHEN THE PHONE RINGS
Answered or missed, every inbound call counts.
Sent by GoHighLevel within seconds of the call.
Name, address and the job, in their words.
Through the ServiceM8 API, ready to convert into a job.
// WHO DOES WHAT
| GoHighLevel | ServiceM8 | |
|---|---|---|
| Job | Follow-up and notifications | Tracks and books the job |
| Messages | The instant text, the missed-call text, follow-ups | Booking reminders and on-the-way texts |
| Data | Who called, from where, what happened next | The Inbox item, then the job card |
The customer types their own details straight into the system. Nobody retypes a phone number from a voicemail, and the address on the job is the one the customer wrote. This is not a full two-way sync. If you also want quotes, jobs and invoices moving your GoHighLevel pipeline, that is our ServiceM8 GoHighLevel integration.
// WHY THE INBOX
ServiceM8 owners keep asking the same question in the add-on groups: which CRM should sit beside ServiceM8 to manage leads? A separate CRM gives you a pipeline your team has to remember to check.
Landing the enquiry in the ServiceM8 Inbox keeps the office in one screen. The lead stage is the Inbox. The quote stage is the job. GoHighLevel only does the jobs ServiceM8 was never built for: the instant text, the missed-call reply and the follow-up.
// WHAT WE SET UP
ServiceM8 Call-to-Inbox Setup: from $1,800 + GST. One fixed number, in writing, before we start. No hourly billing, no lock-in contract.
Only worried about rung-out calls? Start with ServiceM8 missed call text back. Want ServiceM8’s own web form set up instead? See ServiceM8 online booking setup. After the quote goes out, the next leak is quote follow-up. How we keep a flow like this running: ServiceM8 webhook not firing.
Get my quote// QUESTIONS
Tell us how calls reach you now and where enquiries end up. We will tell you whether this fits before you spend anything.
Get my quoteNot for phone calls. A ServiceM8 job usually starts as a quote. Enquiries from ServiceM8’s own online booking form go to the Inbox, but phone calls and texts have nowhere to sit until someone creates a job. This setup makes the Inbox that stage, for every call.
Yes. ServiceM8’s API can create a new Inbox message, with the sender’s details and the job details attached so the office can convert it into a job. That is what the booking form uses, run through Make.com or n8n.
For the instant text on every call, the missed-call text-back and the recorded voicemail, yes. The form-to-Inbox part runs on Make.com or n8n and the ServiceM8 API.
The customer types them, so the name, number and address are theirs, not someone’s guess from a bad line. Your admin still checks the Inbox item before converting it into a job.
No. This gets every enquiry into ServiceM8 and followed up. A full two-way sync, where quotes, jobs and invoices move your GoHighLevel pipeline, is a separate build on our ServiceM8 GoHighLevel integration page.
ServiceM8 Call-to-Inbox Setup is from $1,800 + GST, with one fixed number in writing before any work starts. No hourly billing, no lock-in contract. Web Blend is a ServiceM8 Bronze Partner and runs GoHighLevel in-house.
// READY WHEN YOU ARE
Tell us how calls reach you now and where enquiries end up. We will come back with a fixed price (from $1,800 + GST) and the two texts, written for your trade.
Get my quote